Total War Complete Collection

Keys Don't activate on steam

By billet123 posted 29th July 2012

The keys for all the dlcs do not activate on steam.

By Severose posted 29th July 2012

The keys for the base games should cover the DLCs. Check that first, and update if the problem persists.

By billet123 posted 29th July 2012

They are not there when I click on view DLCs on steam.

By Severose posted 29th July 2012

Can you link me to the collection on this website? I can't seem to find it.

By Jak6 posted 29th July 2012

Do you mean this? http://www.gamersgate.com/DDB-ROMETWC/rome-total-war-complete-bundle

Because that is not on Steam's list of accepted retail keys located here:
https://support.steampowered.com/kb_article.php?ref=7480-wusf-3601

Steam says they accept Napoleon, Empire, and Shogun 2 on that list.
Have to be very careful about buying games for steam, hope my list helps you!

By Alcifer posted 29th July 2012

I take it you mean that you cannot activate the individual DLC packs for Shogun 2 (http://www.gamersgate.co.uk/DDB-TWCC/total-war-complete-collection-bundle)? Does it give you an error message (invalid serial, not available in your region)?

You should probably contact GamersGate support about this: http://www.gamersgate.com/supportcenter/

By elbersame posted 29th July 2012

some keys are not steam-activatable

for example rome and medieval series,but napoleon,empire and shogun2 must be activated on steam in order to play(so does all the dlc keys)

the cdkey which requires steam should in this format : ABCDE-FGHIJ-KLMNO or ABCDE-FGHIJ-KLMNO-PQRST-UVWXY

if u find nothing wrong ,you should contract gamersgate support

By Alcifer posted 29th July 2012

There was another user who had a similar issue trying to activate one of the Shogun 2 DLC packs. The issue seems to have been on Steam's end as it has now resolved itself and the key has been accepted (http://www.gamersgate.co.uk/gametutor?issue=238233). Might be worth trying again just in case it's the same problem.

By billet123 posted 29th July 2012

Yea. I got it through http://www.gamersgate.co.uk/DDB-TWCC/total-war-complete-collection-bundle. Yea it was steam's end. Thanks so much.

By colinljx posted 31st July 2012

Only the newer ones like Empire TW, Napoleon TW, and Shogun 2 can be activated (because they require steam to work), older ones like Rome, Medieval 2, and Shogun can't because they don't need steam.

By gamersgate posted 31st July 2012

Marked as solved!